Service Guarantee
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service guarantee
Placing customer service as our top priority in Houston texas, our primary mission revolves around guaranteeing a positive experience and outcome for each and every one of our clients. Below, we detail some of our fundamental service guarantees.
We understand the value of your time, which is why we ensure punctuality. In the rare instance of any potential delay, we commit to providing ample notice by giving you a call, ensuring that it doesn’t disrupt any other plans you may have scheduled for that day.
At Artesa Build & Design, we exclusively utilize top-tier materials. In the unlikely event of an issue, be confident that we’ll promptly address it. We go the extra mile by providing our mobile numbers, ensuring direct access to our team members for any personal assistance you may need.
Should you encounter any issues arising from poor workmanship after within 10 years* of installation, our dedicated and approachable team member will promptly address and rectify the fault. This guarantee stands as the most extended assurance available in the current market. These measures are set in motion to safeguard your dream project from turning into a potential nightmare.
*Except concrete and roofing – exceptional 5 years warranty.